Terms & Conditions — 499bed Platform Agreement

By accessing, registering on, or using any part of the 499bed platform — including the website at 499bed.biz, any associated mobile interface, the casino lobby, sportsbook, payment portal, or promotional systems — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.

These Terms & Conditions apply to all visitors, registered members, and any person who interacts with any feature or service provided by 499bed. If you do not agree with any provision set out in this document, you must immediately cease use of the 499bed platform and must not attempt to create an account.

499bed reserves the right to update or amend these Terms & Conditions at any time. Continued use of the platform following the publication of any revised version constitutes your acceptance of those revisions. It is your responsibility to review this document periodically.

The 499bed platform is strictly restricted to individuals who are 18 years of age or older. Access to gambling services, casino games, and sports betting markets by persons under the age of 18 is absolutely prohibited. 499bed applies age verification procedures at registration and may request supporting documentation at any stage of the customer relationship.

2.1 Eligibility Criteria

To open and maintain an account with 499bed, you must satisfy all of the following criteria at all times:

• You are at least 18 years of age.
• You are accessing the platform voluntarily and for personal entertainment purposes.
• You are not acting on behalf of another individual or any third party.
• You are not currently subject to a self-exclusion order placed through 499bed or any other gambling operator.
• You have not previously had a 499bed account closed or suspended for breach of these Terms & Conditions.
• You are of sound mind and are not under the influence of substances that impair your judgment when making wagering decisions.

2.2 Geographic Eligibility

499bed primarily serves players located in Bangladesh. It is your sole responsibility to ensure that accessing online gambling services complies with the laws applicable to you in your jurisdiction. 499bed makes no representation that use of the platform is lawful in any particular location. Access from jurisdictions where online gambling is restricted or prohibited is undertaken at the user's own risk.

Each individual may hold only one registered account on the 499bed platform. Operating multiple accounts — whether under the same identity or using different personal details — constitutes a material breach of these Terms & Conditions and will result in the permanent closure of all associated accounts and the forfeiture of any outstanding balances.

3.1 Registration Requirements

When registering for a 499bed account, you agree to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address, and a valid contact method. You agree to update this information promptly if any details change.

3.2 Know Your Customer (KYC) Verification

499bed operates a Know Your Customer programme. You may be required to submit identity verification documents at registration, prior to your first withdrawal, or at any point during your account lifetime. Acceptable documents include a valid National Identity Card (NID), passport, or driver's licence. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and the withholding of withdrawals pending satisfactory verification.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. 499bed will not be held liable for any loss arising from unauthorised access to your account resulting from your failure to safeguard your login information. You must notify the 499bed support team immediately if you suspect any unauthorised use of your account.

All financial transactions on the 499bed platform are conducted in Bangladeshi Taka (BDT). The platform supports the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bank Transfer. No currency conversion fees are applied to deposits or withdrawals processed in BDT.

4.1 Deposits

• The minimum deposit amount is ৳500.
• Deposits via bKash and Nagad typically reflect on your 499bed balance within 60 seconds of successful transaction confirmation.
• Bank transfer deposits may take 1–3 business hours to be confirmed during Bangladesh Standard Time (BST, UTC+6) operating hours.
• 499bed reserves the right to request verification of the payment source before crediting any deposit to a player account.
• Deposits must originate from a payment account registered in the player's own name. Third-party deposits are not permitted.

4.2 Withdrawals

• Withdrawals will only be processed to a payment account held in the same name as the registered 499bed account.
• Withdrawal requests are processed during BST operating hours. Requests submitted outside these hours will be queued for processing on the next available business day.
• The minimum withdrawal amount is ৳1,000.
• 499bed reserves the right to apply enhanced verification checks to withdrawal requests that exceed certain thresholds or that display unusual patterns.
• Winnings generated using bonus funds are subject to the applicable wagering requirement described in Section 5 before they may be withdrawn.

4.3 Anti-Money Laundering

499bed maintains a strict anti-money laundering (AML) policy. Any transaction or pattern of transactions that 499bed reasonably suspects to constitute money laundering or other financial crime will be reported to the appropriate authorities, and the associated account will be immediately suspended pending investigation. Winnings accrued through accounts subject to AML investigation will be withheld until the matter is resolved.

499bed offers promotional bonuses to eligible players from time to time. All bonuses are subject to the specific terms published alongside each promotion. In the event of any conflict between a promotion-specific term and these general Terms & Conditions, the promotion-specific term shall prevail for that promotion only.

5.1 General Bonus Conditions

• Bonuses are credited to your account in the form of bonus funds, which are held in a separate bonus balance until applicable wagering requirements are fulfilled.
• Wagering requirements specify the number of times you must wager the bonus amount (or the bonus plus deposit amount, as specified) before any associated winnings become eligible for withdrawal.
• Unless otherwise stated, wagering requirements must be met within 30 calendar days of the bonus being credited. Bonus funds and associated winnings that have not met the wagering requirement within this window will be automatically removed from your account.
• Only wagers placed on eligible games contribute toward wagering requirements. Contribution percentages by game type will be specified in the applicable promotion terms.
• 499bed reserves the right to withdraw any bonus offer at any time prior to it being credited to a player account.

5.2 Bonus Abuse

Any attempt to exploit, manipulate, or abuse the bonus system — including but not limited to creating multiple accounts to claim the same offer, placing hedging bets designed to meet wagering requirements without meaningful risk, or engaging in coordinated play with other accounts — will result in the forfeiture of the bonus and any associated winnings, and may result in permanent account closure.

All casino games available on the 499bed platform are supplied by independent, third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Each game operates according to its own specific rules and is powered by a certified Random Number Generator (RNG) or, in the case of live dealer games, by a physical randomisation method conducted by trained dealers in a regulated studio environment.

6.1 Game Outcomes

499bed does not influence or interfere with game outcomes. The integrity of each game is maintained by the respective provider. Published Return-to-Player (RTP) rates are calculated over statistically significant sample sizes and represent theoretical long-term averages; individual session outcomes may vary considerably from the stated RTP.

6.2 Technical Malfunctions

In the event of a technical malfunction, interrupted connection, or system error during the play of any game, 499bed reserves the right to void the affected game round and return the wager to the player's account. Winnings generated during a demonstrably malfunctioning game session will not be honoured. 499bed's decision in such matters is final and binding.

6.3 Sportsbook Rules

All sports betting markets, including cricket, football, kabaddi, and other events, are governed by the sporting rules applicable to each event alongside 499bed's sportsbook terms. In the event of a postponed, abandoned, or otherwise incomplete event, settlement rules will apply as specified in the sportsbook rules section of the platform. Markets settled in error will be re-settled at the correct odds, and any resulting adjustments to account balances will be applied at the earliest opportunity.

The following activities are expressly prohibited on the 499bed platform and constitute grounds for immediate account suspension, permanent closure, and forfeiture of balances:

• Providing false, misleading, or incomplete information at registration or during any verification process.
• Attempting to gain access to another player's account, or assisting any third party in doing so.
• Using software, bots, scripts, or any automated tool to interact with the platform in a manner not intended for human users.
• Engaging in any form of collusion, match-fixing, or coordinated wagering strategy designed to guarantee profit or circumvent the platform's risk management systems.
• Exploiting software errors, display glitches, or pricing mistakes to place wagers at incorrect odds or to access features not intended to be publicly available.
• Using the platform for any money-laundering, fraud, or other illegal financial activity.
• Attempting to charge back, reverse, or dispute a legitimate deposit transaction with your payment provider.
• Using the 499bed platform from a jurisdiction where accessing online gambling services is prohibited by law.

499bed is committed to promoting responsible gambling and maintaining a safe environment for all players. The platform provides a suite of tools to help players manage their gambling activity effectively. These tools are available to all registered account holders at no cost and can be activated at any time through the account settings panel or by contacting support.

8.1 Player Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive automated notifications after a specified period of continuous play.
• Cool-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks) to take a break from gambling.
• Self-Exclusion: Permanently close your 499bed account and request that you are not contacted with promotional material. Self-exclusion requests are permanent and cannot be reversed for a minimum of 6 months.

If you believe that your gambling is causing harm to yourself or others, please contact the 499bed support team immediately at [email protected] or via WhatsApp. Our support team is available 24/7 on Bangladesh Standard Time to assist you. Full details of our responsible gaming programme are available on the Responsible Gaming page.

All content on the 499bed platform — including but not limited to the website design, logo, graphical elements, text, software, game interfaces, promotional materials, and the 499bed brand name itself — is the exclusive intellectual property of 499bed or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, transmit, broadcast, display, sell, licence, or otherwise exploit any content from the 499bed platform for any commercial purpose without the express prior written consent of 499bed.

Game content supplied by third-party studios — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — remains the intellectual property of the respective studio and is licensed to 499bed for display on the platform. Any unauthorised use of such content is strictly prohibited.

To the fullest extent permitted by applicable law, 499bed shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruptions, even if 499bed has been advised of the possibility of such damages.

499bed's total aggregate liability to any player in connection with their account shall not exceed the total amount deposited by that player during the 12-month period immediately preceding the event giving rise to the claim.

The 499bed platform is provided on an "as is" and "as available" basis. While 499bed takes reasonable steps to ensure continuous platform availability, it does not warrant that the platform will be uninterrupted, error-free, or free from harmful components. Scheduled maintenance windows will be communicated to registered players in advance where reasonably practicable.

499bed collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of and should be read in conjunction with these Terms & Conditions. By creating an account and using the 499bed platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

499bed will not sell, rent, or share your personal data with third parties for their independent marketing purposes. Data may be shared with trusted service providers (such as KYC verification partners and payment processors) solely to the extent required to deliver the services described in these Terms & Conditions, and only under strict data processing agreements.

499bed reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Significant amendments will be notified to registered players via the email address or contact information held on their account, and will be prominently flagged on the 499bed platform for a period of no less than 7 days prior to taking effect.

If you do not accept the revised Terms & Conditions, you must cease using the platform and may request the closure of your account and withdrawal of any remaining balance before the effective date of the changes. Continued use of the platform after the effective date of an amendment constitutes your binding acceptance of the revised terms.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of a dispute arising out of or in connection with your use of the 499bed platform or these Terms & Conditions, you agree to first contact the 499bed support team to seek an informal resolution.

499bed is committed to resolving player disputes fairly and promptly. The customer support team will acknowledge any formal complaint within 48 hours and aim to provide a final response within 14 business days. If you remain dissatisfied with the outcome, you may escalate the matter through the appropriate channels available to you under applicable law.

Any disputes relating to individual game outcomes or sports bet settlements must be raised within 30 days of the relevant event. Claims submitted outside this window will not be accepted.

If you have any questions about these Terms & Conditions, or if you need to raise a complaint or request account assistance, please contact the 499bed support team using the details below. All contact information must be used as plain text — do not attempt to send financial transactions or sensitive account data via these channels.

• Email: [email protected]
• WhatsApp: +880 1700-499499
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

For responsible gaming enquiries, deposit limit requests, self-exclusion applications, or account closure requests, please contact support directly via the above channels and clearly state the nature of your request. Responsible gaming requests are handled as a priority and are processed within 24 hours.